Technology in Everyday Life Modern technology has changed our lives in countless ways – revolutionizing how we work, live, and play. As recently as the 1990s, televisions were the height of technology in many American homes. According to the Census Bureau, a...
Response Time Priorities One of the most challenging aspects of life as an information technology professional is the proper prioritization of support requests. When a client is experiencing computer problems, they’re likely to believe that their issue deserves top...
Five Tech Trends to Watch in 2017 The technology sector is fueled by the spirit of innovation, and we’ve certainly witnessed plenty of changes this year. As we look forward to 2017, here are a few trends that will continue to develop: Artificial Intelligence:...
The Effects of Ransomware in Business Ransomware cripples your computer, smart phone or tablet. It locks down your computer’s hard drive, blocking access to all your files and data. Typically, a pop up screen appears demanding money to ransom your files or they will...
MSP: Managed Service Providers What are MSPs? Managed Service Providers are companies that manage a customer’s IT infrastructure and or end-user systems. Most MSPs work remotely, meaning they can monitor their client’s systems from anywhere. Not having to be on-site...
